Pireos 132,
118 54, Athens
Telephone: +30-210-37.27.400
Fax: +30-210-32.55.460
e-mail: info@rae.gr
In case that a guaranteed compliance
is not met for a service (listed under the
above mentioned program), the company is committed to compensate the
consumer involved
with the symbolic amount of 15 €.
Telephone numbers for electricity faults ( DEDDIE SA ) | |
Technical failure centers within each province prefecture (landline only) | 1050 |
Attica technical failure centers (by region) | |
Attiki | 10503 |
Piraeus | 10504 |
Peristeri | 10505 |
Mesogeion | 10506 |
Elefsina | 10507 |
Kifissia | 10508 |
Kallithea | 10509 |
Thessaloniki technical failure centers (by region) | |
West Thessaloniki | 10501 |
Center of Thessaloniki | 10502 |
East Thessaloniki | 10503 |
1. Confirm that the Supply Number mentioned on your bill is the same with the Supply Number written on the metal plate on your meter (in circle on the following figure). |
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2. Note the readings, omitting the decimal digits displayed with different color (omit the decimal digit that is in circle on the following figure). |
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3. If you have a two reading meter, then you should note both two readings, the one with the K indication (day consumption) and the one with the M indication (night consumption) (please see the circles on the following figure). Your total consumption from the previous meter reading is 104kWh minus the previous daily meter reading for the daily consumption and 400kWh minus the previous night meter reading for your night consumption. |
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